About US

Welcome to Callsultant;

We are a team who has been around the Call Center business for more than a decade. At Callsultant we provide the best call center services like Call center Consultancy, Call Center Outsourcing, IVR/CTI Implementation, Call Center Training, CRM Design and Customization, E-mail Marketing and many more. We are dedicated and love the challenges. We believe in continues improvement in every aspect. We do what we say and we say what we do. There is only one thing that motivates us to continue this business and that is the satisfaction of our achievements.

We were lucky to work with globally and locally the best brands in their line of business. Thus we learned a lot from them. We will bring the best practices and most importantly our experience on the table.

Our mission is to deliver the results, meet your expectation and add value to your business. We’d rather being Partner, being family and work together to achieve the goals.

We would like to thank all of our clients for the opportunity they have given us to prove our experience.

with regards,
Callsultant Family.


client satısfactıon

Years of experıence

Get It Done With Us

We have all the experience you need !


  • Technical Support Operations
  • Customer Services Operations
  • Sales Operations
  • Insurance Operations
  • Automobile Operations
  • E-Commerce Operations
  • Gaming Support Operations
  • Fashion Support Operations
  • Home Appliance Operations
  • Finance Operations
  • Work at Home Operations
  • Chat Support Operations
  • E-mail Support Operations
  • Social Media Support Operations
  • Multilingual Operations



  • Fulfillment Processes
  • Back Office Activities
  • Complaint Management
  • Customer Ownership
  • Courtesy Calls
  • Follow up Calls
  • Data Profiling
  • Lead Generation
  • Conversion Rate
  • Quality Management
  • Transaction Monitoring


  • NPS
  • Customer Satisfaction
  • First Time Fix
  • Problem Resolution
  • Service Level
  • Average Handling Time
  • Response Rate
  • Quality Scores
  • Conversion Rate
  • Revenue Generation
  • Interaction
  • Response Time




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