Call Center Consultancy

Outsourcing Cunsultancy services. Help you to decide to choose best outsourcing company

CALL CENTER OUTSOURCING

Outsourcing call center services. Build it, ramp up and bring you the best customer experience

RECRUITMENT & SELECTION

Profiling, Job listing, Finding and Hiring the right people for you

i

PROFILED LEAD DATA

Profiled Lead Data for your B2B & B2C outbound sales operations

CRM DESIGN

Salesforce, Zoho, Zendesk, Microsoft Dynamics integration and design based on your needs

e-maıl & SMS Marketıng

Leverage email and SMS marketing to engage and convert

PERSONAL DATA PROTECTION LAW (KVKK) COMPLIANCE CONSULTANCY

Defining your role as Data Processor and lead you to the right direction to comply with Turkish Personal Data Protection Law

ISO TraINING & CERTIFICATION

Training , Consultancy Services, implementation and
certification

PAYROLL & EMPLOYMENT SERVICES

Payroll Calculation Services and Employment Services for your company

FINANCE & ACCOUNTING SERVICES

Financial Consultancy when moving your company in Turkey. Help you to establish your company in Turkey

Have questions about right location, pricing, strategy, or selection of the best outsourcing partner in Turkey? Then, you are at the right place ! Callsultant is Call Center Outsourcing Consultant with more than a decade of experience in Customer Support, Telemarketing, Lead Generation & BPO…

Read More here >

Establısh your Multilingual Customer Support HUB In Turkey

Gather your global support operations and easily manage them from one HUB!
We have the World Of Languages.
Arabic, English, Dutch, Greek, German, French, Itallian, Portuguese, Russian, Spanish, Turkish and many more…

LET'S GET STARTED...

Let us know what type of service you need?

We are HIRING!

Would you like to Join our teams?

We are hiring Call Center Customer Specialists for many different Languages.

(German,Arabic,Turkish,Dutch…) . Don’t forget to check our job postings.

Have questions about right location, pricing, strategy, or selection of the best outsourcing partner in Turkey? Then, you are at the right place ! Callsultant is Call Center Outsourcing Consultant with more than a decade of experience in Customer Support, Telemarketing, Lead Generation & BPO…

Read More here >

multilingual-Customer-Support-Hub-Turkey

Establısh your Multilingual Customer Support HUB In Turkey

Gather your global support operations and easily manage them from one HUB!
We have the World Of Languages.
Arabic, English, Dutch, Greek, German, French, Itallian, Portuguese, Russian, Spanish, Turkish and many more…

 

We are HIRING!

Would you like to Join our teams?

We are hiring Call Center Customer Specialists for many different Languages

(German,Arabic,Turkish,Dutch…) .
Don’t forget to check our job postings.

LET'S GET STARTED...

Let us know what type of service you needed?

INBOUND CALL CENTER

Callsultant supports you by handling and optimising the incoming customer calls for your brand.Proactively reports the trending issues about your product and services to reduce complaints.

OUTBOUND CALL CENTER

Callsultant manages your outbound campaigns, courtesy calls, follow up calls, Survey calls and create extensive reports.

Chat , Emaıl , BACK OFFICE SUPPORT

Callsultant provides back office offline activities to help you manage your business. Order Support, Logistic follow up, Dropshipping Support, Shopify Support, E-commerce Support,E-mail Support and Chat Support.

Contact-Center-World-Member-Certificate

Certified Contact Center World Member

We are a valued member of Contact Center World Global Assosiacion. ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices.

Do you want to outsource your Call Center in Turkey?

Let’s find you the best call center outsourcing company !

info@callsultant.com

Happy Clients All Over the World!

Our Aim is to create Happy and completely satisfied clients by delivering the value added services.

“Our experience working with Callsultant was beyond superb. They are a highly skilled team of passionate professionals who are always there for their customers. The range of services is broad enough to support many areas from which they will provide a thorough yet prompt solution. Their response time and dedication is probably the best partner solution anyone can find in the market. I highly recommend both starting companies and established ones to forge business relationships with Callsultant!”


Emiliano Serrano

Country Operations Manager, Wabi

WHY CALLSULTANT?

Callsultant is a recognized leader in Turkish call center outsourcing industry. Our call center outsourcing partners offer a wide range of outbound services including sales, lead generation, market research, fundraising, appointment setting, collections, & telemarketing. Our inbound call centers offer services such as sales, customer service, help desk, order taking, & technical support. In addition,they provide omni channel support services such as chat & email support along with back office processing services such as transcription, data entry, Order management, E-Commerce and dropshipping (Shopify) site management.

Need a Call Center in Turkey? We are your Consultant to Outsource anywhere in Turkey. We have over 30 call center outsourcing partner with call center facilities in over 50 countries including the US, UK, Canada, Europe, Asia, Latin America, and beyond. Call Center Outsourcing is a major decision with many potential risks and benefits. We are here to help you. Callsultant team averages over 15 years of industry experience. Our consultants will analyze your unique needs and then help introduce you to best possible  outsourcing partners in Turkey.

Best of all, You have nothing to lose! Contact us today to speak to one of our call center outsourcing experts and get quotes from our Call Center Outsourcing partners in Turkey !

BLOG

Latest Posts from our Blog

What is KVKK Law?

What is KVKK Law?

KVKK LAW The KVKK Law on the Protection of Personal Data No. 6698 was published in the Official Gazette on 7...

read more